Terms of service

Last Updated: June 2026

Welcome to Aurio Perfumes. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. About Aurio Perfumes

Aurio Perfumes is a premium fragrance brand offering luxury perfumes and fragrance-related products through our website.

Business Name: AURIO PERFUMES LLP

Trade Name: Aurio Perfumes

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding agreements.

3. Products & Fragrances

We strive to ensure that all product descriptions, fragrance notes, images, and pricing are accurate.

However:

  • Fragrance performance may vary from person to person.
  • Product images are for illustrative purposes and may vary slightly from the actual product.
  • Packaging design may be updated from time to time without prior notice.

4. Orders & Acceptance

All orders placed on our website are subject to acceptance and availability.

Aurio Perfumes reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel suspicious or fraudulent orders.
  • Cancel orders due to pricing, inventory, or technical errors.

Customers will be notified if an order cannot be fulfilled.

5. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Applicable taxes and shipping charges will be displayed during checkout.
  • Promotional offers may be modified or withdrawn at any time.

6. Payments

We accept payments through secure payment gateways approved by our platform partners.

Available payment methods may include:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Aurio Perfumes does not store your payment information.

7. Shipping & Delivery

  • Orders are generally processed within 1–2 business days.
  • Delivery timelines are estimates and may vary by location.
  • Delays caused by courier partners, weather conditions, public holidays, or circumstances beyond our control are not our responsibility.

For complete details, please refer to our Shipping Policy.

8. Returns, Refunds & Exchanges

Due to hygiene and product safety reasons:

  • Opened or used perfumes cannot be returned.
  • Returns are not accepted based on fragrance preference.
  • Refunds or replacements are only available for damaged, defective, leaked, or incorrect products.

Customers must report issues within 48 hours of delivery.

Please review our Return & Refund Policy for complete details.

9. Intellectual Property

All content available on this website, including:

  • Logos
  • Brand names
  • Product names
  • Images
  • Videos
  • Designs
  • Graphics
  • Text

is the exclusive property of Aurio Perfumes and is protected by applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website functionality.
  • Upload harmful software or malicious code.
  • Misrepresent your identity.
  • Engage in fraudulent activities.

Aurio Perfumes reserves the right to suspend or terminate access for violations of these terms.

11. Limitation of Liability

Aurio Perfumes shall not be liable for:

  • Indirect or consequential damages.
  • Delays caused by third-party service providers.
  • Allergic reactions resulting from individual sensitivities.
  • Improper product use or storage.
  • Losses resulting from website downtime or technical interruptions.

Customers are advised to review ingredient information before use.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

13. Modifications

Aurio Perfumes reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Aligarh, Uttar Pradesh, India.

15. Contact Information

AURIO PERFUMES LLP

📞 Customer Care & WhatsApp: +91 8755110028

✉️ Email: aurioperfumes@gmail.com

📍 Registered Office:
02, Shivalik Ganga Tower – 3,
Swarna Jayanti Nagar,
Aligarh – 202001,
Uttar Pradesh, India